Effective Date: 7/11/23

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Thank you for using the City Sniffers mobile application. We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy is designed to help you understand how we access, collect, use, and share your data when you use our App. By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

1.1 Personal Data:

We may collect the following types of personal data:

• Account Information: When you create an account, we may collect your name, email address, address and phone number.

• Device Information: We may collect information about your device, such as its model, operating system, and unique identifiers.

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1.2 Sensitive Data:

We do not knowingly collect sensitive personal data, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, or data concerning health or sex life.

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2. How We Use Your Data

We use your data for the following purposes:

• To create and manage your account

• Provide you with our services, including picking up your dog at your provided address.

• Contact you in an emergency.

 

3. Data Sharing

We may share your personal data with third parties under the following circumstances:

• Payment Providers: We use Square as a payment provider and provide them with your name, email and address as billing information when invoices are created.

We do not sell your personal data to third parties.

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4. Data Security

We take data security seriously and implement measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, access controls, and regular security assessments.

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5. Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Your data may take up to 90 days to be deleted after account deletion. If you wish to delete your account please visit the Delete Account page for instructions.

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6. Changes to the Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes, and the most recent version will always be available within the App.

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7. Contact Information

If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please get in touch with us at info@citysniffers.com.au.

We value your trust and are committed to protecting your privacy. Thank you for using the City Sniffers App.